Dedicated Service Team
For our preferred clients, Sapphire offers a dedicated service representative that is available for on-site visits when necessary and can assist with all billing inquiries. We even provide a dedicated toll-free number to make contacting us easy.
Local Presence / Global Focus
With 40 regional offices in the U.S. and 52 across North America, Sapphire provides global resources, an intimate understanding of local markets, and a unified focus on IT to help our clients maintain their competitive advantage.
Post Sales Service Group (PSSG)
The Post Sales Service Group works in conjunction with the client's local Sapphire branch office to clearly understand and efficiently meet client contract and invoicing terms. The PSSG reviews all details to ensure back office requirements are met in the most efficient manner.
ERP Project Augmentation
Sapphire works with B2B Workforce, a Project Augmentation company that matches our highly skilled ERP, CRM, EAI, and BI consultants with leading-edge career opportunities. As a Premier Service Partner of SAP America, we are able to help our clients meet their needs for technical staffing in this sector.
Seven Layers of Recruiting
Sapphire Technologies is dedicated to building strong, long-term client relationships that foster a clear understanding of each account's specific needs. Working closely with our clients, we tailor a recruiting service program that best fits your business requirements by utilizing a combination of our recruiting models.
- Local
- Regional
- National Account
- International
- Specialty and Niche
- Alliance Supplier Network
- Dedicated Recruiter Team
Sapphire.com Website
Offering broad exposure, online job postings through Sapphire.com receive over 650 applications daily. Top-tier candidates flock to our site because they know we offer the hottest IT jobs at the best companies. Web Job Agents automatically notify consultants of positions that match their specific search criteria, helping us fill client job postings rapidly. The site also hosts a press room, where clients can access industry whitepapers and sign up to receive StaffingIT newsletters to stay up-to-date with the latest happenings at Sapphire.
Marketplace Partner Program
Sapphire forms strategic alliances with clients that are exceptional within their respective industries and share our core values. In addition to solving staffing needs, we work to develop marketing campaigns to promote client products and services to our employees. With over 400 internal employees and upwards of 8,000 consultants placed each year, Sapphire can offer a substantial, receptive target audience.
Quality Assurance
Sapphire analyzes the consultant team at client sites, including all aspect of their contract, to ensure we are doing everything possible to create a positive experience for both our clients and contractors. Through surveys and open forum interviews, we work to uncover possible areas for improvement.
Online Skill Testing with eSkill
Through a partnership with eSkill, Sapphire offers integrated online testing so clients can verify a candidate's proficiency in specific IT skills. We can design Customized Assessments that must be taken before resume submission.
Second Life Presence
In Spring of 2008, Sapphire Technologies launched its presence on Second Life. This virtual world offers unique opportunities for Sapphire clients to host virtual job fairs and post job listings.